The dell repair company that I use is getting better every day. I think that they used to have a turnaround time on repairs of about four to five days and now they are at two to three days. I sent them some poweredge servers that I bought from a second hand store and they had them repaired, and back to me within twenty four hours.

I read some of their testimonials also that pretty much said the same thing. Their approval rating on dell repair is something like ninety nine percent good. I would love to have that kind of approval rating at my store. I think I have too many young employees and that hurts my chances a lot.

The main reason for me buying the used poweredge servers is because a couple of my young guys were messing around in the stock room where the servers are, and knocked one off of the rack. I have had problems with that particular server since then. I had a local dell repair company look at it and they said that it was probably going to go completely out within just a matter of time. I bought the used ones since there is no way that I can afford to purchase any new ones at this time.